• Promo
Homecare
Be inspired
  1. Tilbage til startsiden
  2. Side med ofte stillede spørgsmål

Ofte stillede spørgsmål

Stil os et spørgsmål.

The appliances failed to connect to the De’Longhi Comfort App, What Should I Do? DDSX220-WFA

The unavailability of connection is indicated by Wi-Fi icon fast flashing on appliance control panel. This may have occurred for several reasons. Check that you have done the following:

 

•        Make sure your Wi-Fi router is switched on and connected to the internet.

•        Have your appliance plugged in.

•        Have your Wi-Fi network name (SSID) and Wi-Fi network password ready (remember, passwords are case sensitive).

•        Make sure your smart device’s location settings are turned on (for Android only).

•        Make sure your smart device’s WiFi settings are turned on (for Android only).

•        Make sure your smart device’s Bluetooth settings are turned on (both iOS and Android).

•        Check that your router’s security protocols are set to either WPA or WPA2 (see manufacturer’s instructions for how to do this).

•        Check the Wi-Fi network uses 2.4GHz channels.