Pump Espresso Service & Repairs

At De’Longhi, we are proud of our products that meet the diverse needs of coffee lovers around the world, from single origin to the most premium ground coffee. Whether you enjoy making your coffee by the touch of a button or by replicating what a barista would do with a manual solution, we hope you enjoy many years use of your coffee machine.

In Guarantee Care & Repair

If your coffee machine is still under its guarantee and you require a repair, we will arrange collection from your home, repair and return your coffee machine to you free of charge*. For more details on our guarantee, read our terms and conditions.

We highly recommend that you use our Product Assistant prior to booking a repair so you are not without coffee for any longer than you need to be. Our Product Assistant will give you technical support through a virtual expert. If that cannot help you, you will be passed onto one of our customer care experts via webchat.

To book a repair, give our team a call on 0345 222 0458. Our phonelines are open Monday to Friday 9am to 5.30pm. All you need is your proof of purchase and the serial number.

Out of Guarantee Care & Repair

If your Pump Espresso is outside of its warranty period and you require a repair, we recommend booking a repair with our trusted partners Repair It Reuse It.

We highly recommend that you use our Frequently Asked Questions prior to booking a repair so you are not without your appliance for any longer than you need to be.