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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

I made an order and I have not received the confirmation email. What can I do?

Please try to check if the confirmation email has hit the spam folder. If it is not there and you are a registered user (full account) please Log In in your private account on the website, including the order section because the most relevant information is summed up there.

If you are not registered (guest user) please get in contact with our Support agents.