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よくあるご質問

お問い合わせください。

The coffee puck is hard to remove after extracting Espresso Cool.

It is normal for the puck to be harder to remove after a cold extraction, since the lower temperature does not extract many substances which instead keep the puck together in the portafilter. Because of this we have provided the specific scraper-brush tool, to help you break and remove the puck after the extraction of Espresso Cool.