We use analytics to operate, provide, improve, understand and customize our services. The analytics allow us to recognize your mobile device and collect information and personal data including your unique user device number, the IP address of your mobile device, the type of mobile internet browser or operating system you use, session and usage data, or service-related performance information, which is information about your use of the App. Based on your mobile device’s IP address and SIM card carrier information we can show you country specific content (including information in your local language).
To give you a more personalized experience, we process your analytics data to show you the right content and send you recommendations, In-App messages and Push Notifications (if you decide to allow this in the App settings).
Currently these are the third-party analytics the App uses:
- Google Firebase. This App uses Google Firebase, an app development service (“Firebase”) provided by Google Ireland Ltd. (“Google”). Firebase uses “cookies” or similar techniques, which are text files placed in your App and web browser. On behalf of De’Longhi, Firebase will use information from your mobile device such as your device ID, IP address, your IDFA or Google Play Services ID and your MAC address, and replace them with a unique code. When you use the App we will measure the numbers of visits to the App, which pages you visit, your network connection, load times and when the App crashes. We use this information to evaluate and understand your use of the App, to test and analyze performance and ultimately optimize our products and services.
- Salesforce Marketing Cloud Mobile Push. This App uses Salesforce Marketing Cloud Mobile Push, a push notifications and digital marketing service provided by Salesforce Inc. (“Salesforce”). When you use the App we will send you push notifications for service and marketing purposes. We will also track some of the App pages you visit in order to optimize the content of the push notifications you will receive.
Please note that we only process your analytics information after you have provided consent.
We collect and process your personal data in the following circumstances:
● If you download and install the App;
● If you register in the App by creating an account;
● If you use the App.
Kindly help us to keep your personal data up-to-date by informing us of any changes. Any change in address should be promptly communicated to us in order to avoid problems in the use of our services.
