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Fully Automatic Drip Coffee
Fully automatic Espresso maker
Fully automatic Espresso maker
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Other FAQ’s
Milk pitcher
Milk pitcher
No milk pitcher
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Which descaler should I use?
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Can I make hot chocolate with my bean to cup machine?
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How can I set the language on my bean to cup machine?
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How can I use pre-ground coffee with my bean to cup machine?
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How do I adjust the coffee grinder?
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How do I adjust the grinder to a finer setting?
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How to descale my fully automatic coffee maker?
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How do I insert the water filter?
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Is there a water filter available for the non-compact bean to cup machine?
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My bean to cup machine will not switch on. What can I try?
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The grinder is noisy. What can I do?
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What is the temperature of the milk on an automatic bean to cup machine?
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Coffee is spraying inside my machine when I use "ground" coffee. Why is this?
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Do you have tutorial videos on your Fully automatic coffee machines?
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How can I increase the temperature of my coffee on my Bean to Cup machine?
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How do I clean my infuser?
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How do I descale my Fully automatic espresso maker?
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How do I make a Cappuccino?
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How do I make a latte macchiato?
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How do I make an espresso?
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How much descale solution should I use in my coffee machine?
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I cannot insert my drip tray. What can I do?
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I cannot put my infuser back into the machine because the carriage is in the wrong position. What can I do?
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My coffee is too weak. How can I improve it?
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My infuser is stuck. What can I do?
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My machine is buzzing loudly and not dispensing water. What can I do?
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The general alarm light is showing on my machine. What can I do?
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The grounds container light is on but my ground container is not full.
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There is a lot of water in the drip tray after making coffee. Should I be concerned?
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Which descaler can I use on my coffee machine?
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How can I clean the milk container and lid on my machine?
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How do I set the water hardness on my fully auto coffee machine?
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Can I adjust the grinder setting of my coffee?
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The instruction manual talks about 13 grinding degrees, but the grinder has only 7 levels. Why?
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How to use the coffee powder with my Fully auto?
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Sometimes the grinder is noisier. Why is this?
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Are the grinder blades made of steel or ceramic on my fully automatic machine?
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What is the function of Softener Water Filter?
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My milk carafe is sputtering or not frothing properly. What can I do?
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I am not able to insert the drip tray in my fully automatic machine. What can i do?
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Where can I find the serial number on my De’Longhi product?
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Can I disable the auto-off functionality on my machine?
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What’s the difference between grinder setting and coffee taste selection setting?
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Having a fully automatic coffee maker, why I should heat up the coffee cups?
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How should appear the coffee pucks inside the coffee maker?
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Why are the coffee pucks inside the grounds container not compacted?
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How can I increase the coffee temperature on my fully automatic espresso maker?
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How do I make creamy, hot and dense Milk with my fully automatic espresso maker?
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Why does the coffee drip out slowly from my Fully Automatic coffee machine?
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Why doesn’t my Fully Automatic coffee machine dispense any coffee?
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How do I remove the infuser?
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I noticed that my last cups of coffee was colder. Why does this happen?
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Why is there some water on the surface on which my coffee machine is placed?
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Does bottled water avoid limescale?
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Sometimes my coffee maker does not perform the rince cycle, why?
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I cannot remove or insert the infuser
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Can I use frozen beans in my grinder?
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What is the best way to store my coffee beans?
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How can I change the water filter on my Perfecta fully automatic espresso maker?
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What is the Over Ice function on my Dinamica?
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Can I use alternatives to cows milk with Latte Crema system?
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How do I set the clock on my ESAM5600?
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How do I make a milk beverage with my Perfecta ESAM5600?
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How do I program the "My Coffee" quantity setting for my Perfecta ESAM5600?
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How do I make a coffee using pre-ground coffee with my Perfecta ESAM5600?
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How do I descale my Perfecta ESAM5600?
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How do I set the water temperature on my ESAM5600?
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How do I set the water hardness on my ESAM5600?
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How do I set up my ESAM5600?
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How do I make Cappuccino with my ESAM5500?
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How do I set the water hardness on my Perfecta ESAM5500?
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How do I make coffee with my Perfecta ESAM5500?
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How do I set up my ECAM26.455?
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How do I make hot water with my Magnifica S ECAM23450?
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How do I make drinks with milk on my Magnifica S ECAM23450?
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How do I make espresso using my ECAM23450?
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How do I replace the water filter on my Magnifica S ECAM23450?
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How do I make Latte with my Prima Donna S Deluxe ECAM26455?
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How do I make Cappuccino with my PrimaDonna S Deluxe ECAM26455?
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How do I program the "My Coffee" quantity setting on my Magnifica S Cappuccino ECAM25462?
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How do I program the quantity setting for coffee and milk on my Magnifica S Cappuccino ECAM25462?
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How to set up your De’Longhi Dinamica ECAM 350.35.W, ECAM 350.55.B, ECAM 350.75.S for the first time?
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Which is the difference between Dinamica Lattecrema and Dinamica Plus?
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Which is Dinamica Plus range of recipes?
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Dinamica Plus: Personalization & User Profiles
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How to set up your De’Longhi Dinamica Plus ECAM 370.95 fully auto espresso machine for the first time
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How to use the Coffee Pot with your De’Longhi Dinamica Plus ECAM 370.95 fully automatic espresso machine
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How to personalize a drink with your De’Longhi Dinamica Plus ECAM 370.95 fully automatic coffee machine
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How to descale your De’Longhi Dinamica Plus ECAM 370.95?
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How to set the water hardness on your De’Longhi Dinamica Plus ECAM370.95?
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How to use and navigate the menu on your De’Longhi Dinamica Plus ECAM 370.95?
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How to make perfect cappuccino with your De’Longhi Dinamica Plus ECAM370.95?
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Hints and tips for your De’Longhi Dinamica Plus ECAM 370.95
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How to make coffee using coffee beans in your De’Longhi Dinamica ECAM 350.55.B or ECAM 350.75S?
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Do you offer out of warranty service on fully automatic coffee makers?
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Why does my service door continue to pop open while using my Fully Automatic coffee maker?
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How to I get the 1 year additional warranty on my product?
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What’s the Prima Donna Elite thermal carafe is made of?
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What is the minimum amount of espresso that can be made when customizing quantity with Prima Donna Elite?
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How do I adjust the milk quantity setting on my Prima Donna Elite?
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What is the yellow carafe icon that appears on the display of my Prima Donna Elite?
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What are the main features of the new milk carafe of Magnifica Evo?
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How do I set up my Magnifica Evo?
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How do I make drinks using the LatteCrema System on my Magnifica Evo?
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How do I descale my Magnifica Evo?
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How does the control panel work on my Magnifica Evo?
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Magnifica Evo: Cleaning and maintenance
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The milk drink of my Eletta Explore is not cold enough
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Eletta Explore: My milk does not froth.
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I used soy/almond/oat alternative in my LatteCrema Cool carafe and the result in cup is not good. Why?
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What are the main features of LatteCrema Hot Technology?
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What are the main features of the new LatteCrema Cool System?
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How the ToGo function works in my Eletta Explore?
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How do I descale my Eletta Explore?
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How can I clean my Eletta Explore components?
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Coffee Link App: Connectivity issues
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Does Eletta Explore need specific settings for the grinding level and coffee quantity for cold brew?
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How long does it take to prepare cold brew with my Eletta Explore?
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My cold brew is not cold enough. Why?
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How long does it take to prepare cold brew with my machine?
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Should I set the grinder to a specific level for Cold Brews?
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Eletta Explore: What is "Cold Brew to Mix"?
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What is Cold Extraction Technology?
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What water shall I use for Cold Brew?
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Eletta Explore: What’s the difference between "Original" and "Intense" options for Cold Brew?
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What’s the difference between Cold Brew and Iced Coffee?
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When preparing Cold Brews, coffee is delivered drop by drop.
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Where can I find creative recipes to prepare with Cold Brew?
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Eletta Explore: Why can’t I change the size of Cold Brew to Mix?
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Why does the machine suggest me to run a quick cold rinse before preparing Cold Brew?
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How do I set up my Magnifica Evo ECAM29X.6Y / 29X.8Y?
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I have an Eletta Explore App and I want to use the connected functionalities of the machine: what should I do?
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I can't delete my machine from the Coffee Link App
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How can I determine if my Eletta Explore is a connected model?
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How do I make 2 cups of espresso at the same time on my Magnifica Evo range?
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What is the My Latte drink on my Magnifica Evo ECAM29X.6Y / ECAM29X.8Y (+EX:2)?
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Why are there coffee grounds in my NEW coffee machine?
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Magnifica Start: Milk container doesn't froth the milk properly
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How do I make 2 cups of espresso at the same time on my Magnifica Start?
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How should I clean the LatteCrema Hot milk carafe of my Magnifica Start?
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Magnifica Evo: Descaling and Cleaning
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Magnifica S: Descaling and Cleaning
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Descale Light is always flashing or not turning off
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Common Issues - Fully Automatic Coffee Machine
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How to check the water hardness before making a coffee?
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Brewing Unit: Cleaning, Maintenance and Troubleshooting
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Why is the coffee from my Coffee Machine watery? What can I do?
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Issues with the Coffee Grinder in My De'Longhi Coffee Machine
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How do I Clean my Fully Automatic Coffee Machine?
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Why does the App crash?
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Is there a difference between WiFi and Bluetooth Coffee Machines?
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The coffee grounds container is always too full on my Magnifica Plus
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What is the extra shot function on my Magnifica Plus?
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Magnifica Plus tells me to empty the coffee grounds container but it is not full
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Why does Magnifica Plus tell me to fill in water if there is still some water inside the water tank?
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My Magnifica Plus: My LatteCrema Hot milk carafe stopped working or not frothing the milk properly. What can I do?
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How to clean and maintain my Magnifica Plus machine?
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How does "MY" function work on my Magnifica Evo Next?
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Magnifica Evo Next grinder settings
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Magnifica Evo Next: My LatteCrema Hot milk carafe is not frothing the milk properly. What can I do?
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I can not insert the drip tray back into the machine, why?
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Magnifica Evo Next: How to set up the machine for the first time
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Magnifica Evo Next: How to make a coffee on my machine
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Magnifica Evo Next: How to make milk drinks using the LatteCrema Hot Technology
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Magnifica Evo Next: How to use the "My" function and set user profiles
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Magnifica Evo Next: Control panel and settings menu
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Magnifica Evo Next: How to descale my appliance
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Magnifica Evo Next: How to clean the LatteCrema Hot carafe
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Magnifica Evo Next: General care and maintenance
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Rivelia: I can't remove the water tank
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What is CoffeeRoutine on Rivelia?
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Why does Rivelia tell me to fill in water if there is still some water inside the water tank?
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Drinks customizations do not work on my Rivelia, Why?
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Rivelia: Why is my drink prepared in Switch Mode different than my usual drink?
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Why does Rivelia brews twice to prepare 2xEspresso?
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The Coffee Moment on my Rivelia shows an incorrect time of the day, Why?
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Rivelia: What is the best grinder setting for my beans?
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Rivelia tells me to empty the coffee grounds container but it is not full, Why?
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Can I store my Rivelia bean hoppers into the fridge?
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Where is the water pipe on my Rivelia?
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Rivelia: Set Up and first use
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How does the Bean Adapt Technology work on my Rivelia?
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Rivelia: steam comes out from the top of the machine, is this normal?
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How can I prepare hot water with my Rivelia?
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Rivelia: Why do I need to make 3 Espressos while setting my coffee with Bean Adapt?
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What is the Extra Shot function on Rivelia?
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I cannot insert the bean hopper into my Rivelia
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Rivelia. The machine tells me to close the side door, even though it's closed
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How do I descale my Rivelia?
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Rivelia: Milk carafe doesn’t froth the milk properly
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Rivelia’s LatteCrema Cool: What’s the difference between ICE and EXTRA ICE for the cold drinks?
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How do I clean the Rivelia’s LatteCrema carafes?
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Why there are beans in the grinder of my Rivelia when I remove the bean hopper? How can I remove them?
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Rivelia’s LatteCrema Cool: What’s the capacity of the milk carafe?
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Rivelia’s LatteCrema Cool Upgrade Set: What drinks can I unlock?
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Rivelia’s LatteCrema Cool Upgrade Set: Why can’t I see the hot and cold filters?
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Rivelia’s LatteCrema Cool Upgrade Set: Once drinks have been unlocked, do they remain in the machine menu?
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What’s included in the Rivelia’s LatteCrema Cool Upgrade Set?
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Rivelia’s LatteCrema Cool Upgrade Set: How do I unlock the Cool drinks?
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Why is there water in my De'Longhi Fully Automatic Espresso Machine's grounds container?
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Do I need to descaling my unit if I use Reverse Osmosis Filtered Water?
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How should I clean the LatteCrema Hot milk carafe of my Magnifica Evo range?
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When I insert the milk carafe on my Magnifica Evo the lights of the milk recipes do not light on. Why?
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Rivelia: I see coffee beans left in the area below the hopper.
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Rivelia: How can I clean the bean hopper?
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Rivelia’s LatteCrema Cool: I cannot attach the milk pipe to the milk jug
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Rivelia: What is the best way to use the Bean Switch System to try new coffee beans?
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Rivelia: Why is Bean Adapt "intensity" available only for the Espresso?
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How do I clean and maintain my Magnifica Start?
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How do I descale my Magnifica Start?
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How do I set up my Magnifica Start?
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How can I make milk-based beverages with my Magnifica Start?
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Magnifica Evo: Machine does not recognize any milk drinks and the milk recipes won't light on
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Why does the water filter included with my new coffee machine, look different from the one available on your website?
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